Project Manager, Strategic Projects

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

UHN Altum Health

Altum Health is a clinical program of UHN, Canada's premier academic research hospital, with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing "The Right Care. Always." by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers, while giving back to the public health system.

UHN Connected Care

UHN Connected Care breaks down barriers to change and connects people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

At the end of the day, we believe that we can create better care experiences for patients and their care teams by building strong, trusting relationships - one person, one team, one organization at a time. Together we create a collective impact approach that challenges the status quo. This is what drives our team. This is what makes us.

We are known for our ability to deliver sustainable complex change programs. We have worked with and for stakeholders across the care continuum and garnered strong regional knowledge, including integrated care, electronic health records, virtual care, and emergency management systems. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.

Union: Non-Union
Department: UHN Altum Health & Connected Care
Site: Toronto Western Hospital
Reports to: Manager, Strategy & Partnerships
Work Model: Hybrid (remote and on-site work)
Hours: 37.5 hours per week
Salary: $95,862 - $119,828 per annum
Status: Permanent, Full Time, contingent on continued funding
Closing Date: February 21, 2025

Job Summary:

Reporting to the Manager, Strategy and Partnership, the Project Manager is a key member of our team that can listen, collaborate, connect the dots, and build trust in a team. We are seeking a highly skilled and experienced individual to support strategic projects across the Connected Care and Altum Health teams. They are able to think strategically, act practically and implement judiciously all while building commitment to a collective goal.

You will help advance high priority business development proposals and complex projects across the portfolio. You'll partner with the Executive and clinical teams of all shapes and sizes, helping them implement innovative solutions designed to improve patient outcomes and experiences.

The ideal candidate will have strong communication skills, the ability to work with cross-functional teams, and the ability to handle complex problems and provides highly innovative and creative solutions that will achieve quality and work process improvements.

In the immediate term, this individual would be dedicated to leading strategic projects in support of Altum Health, including but not limited to quality improvement initiatives, optimizing new contracts, assessing new space and partnering with the business to support new partnership integrations.

Duties:

• Assume overall end-to-end ownership of multiple projects throughout project life cycle within a multi-disciplinary team environment including monitoring the deliverables of each team to ensure milestone and on-budget completion
• Maintain a strong focus on change management and communications across the multiple stakeholders with an emphasis on customer service
• Regularly interface with project sponsors and stakeholders at various levels to build and maintain strong relationships for successful project and program delivery
• Develop, implement, manage and review short and long-term plans in alignment with program goals and objectives
• Mobilize a team with the right mix of talent and skills to execute on plans; guide team and remediate plan as needed
• Regularly monitor stakeholder engagement and report on implementation progress, risks and issues to Manager and the Executive team on a regular basis and identify strategies to minimize/resolve
• Maintain program budget and collaborate regularly with finance team and project budget leads; take remedial action to attain budget targets in consultation with Manager
• Contribute to portfolio business development opportunities by conducting regular industry scans, participating in local/regional/provincial tables, preparing, pitching and negotiating proposals with various stakeholders
• Manage procurement of goods and services, vendor contract, relationships and delivery

• Undergraduate Degree required in Science, Health Informatics, Computer Science, Industrial Engineering, Business or related field; Master's degree in Healthcare Administration, Business Administration or related field is preferred
• Minimum 5+ years Healthcare Project Management experience
• Demonstrated track record of successfully delivering large, complex projects, preferably in a public-sector environment with multiple stakeholders is preferred
• Demonstrated ability to integrate both project and change management methodologies effectively
• Ability to communicate effectively with senior management from both internal and external healthcare organizations, and project stakeholders
• Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project team, subject matter experts and present approach to senior leadership
• Ability to independently manage multiple projects, prioritize multiple conflicting priorities
• Project Management Professional (PMP) designation and Change Management Certification are assets
• Excellent interpersonal and client relationship skills
• Supervisory or managerial experience is an asset
• Able to perform in multiple roles which contribute to project, operational or strategic goals/initiatives
• Strong tactical and good critical strategic thinking
• Proven ability to adapt to a fast-paced, dynamic environment
• Experience leading vendor management and contract negotiations
• Strong presentation, writing, and/or training skills
• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
• Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.