Project Manager

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Department: UHN Connected Care
Site: Toronto General
Reports to: Senior Program Manager
Work Model: Hybrid
Hours: 37.5 hours per week
Salary: $93,070 - $116,337 per annum (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent full time (contingent on continued funding)
Closing Date: September 27, 2024

The UHN Connected Care team focused on changing the way care is delivered and experienced. We are known for our ability to deliver scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.:

Position Summary:

The Project Manager position reports to the Senior Program Manager of Connected Care, Clinical Operations, and will be responsible for leading the implementation of a variety of activities such as vaccines, chronic disease management (COPD/CHF/Diabetes), and any new funded opportunities to advance the care for our patients and community members. We are looking for a talented and passionate individual to work alongside the Connected Care, Clinical Operations team as we expand and sustain clinical models of care.

We work closely with the integrated care team aiming at improving the patient, caregiver and care provider experience, with a focus on a creating a seamless care experience for the patient across the health continuum. We collaborate with healthcare providers and system administrators from partner organizations to improve patient transitions from UHN into the community. Our goal is to improve patient satisfaction and their overall health outcomes by following the patient throughout their journey, including wherever possible providing needed care at home.

This role will have a breadth of experience in delivering transformative care solutions to a variety of stakeholders, and is able to lead teams through all phases of the project lifecycle. The Project Manager should have strong change management and facilitation skills, navigate ambiguity with ease, and finds clarity for the team.

Duties:

• Manage assigned project staff, including allocation of staff resources, delegating, scheduling and prioritizing of staff workloads and developing, mentoring and coaching others.
• Work with multi-stakeholder groups to identify and/or innovative business problems with available technology including hardware, software, databases and peripherals
• Handle unusually complex problems and provides highly innovative and creative solutions that will achieve quality and work process improvements
• Stay up to date on industry news in order to support the development of business case and new project proposals
• Manage risks by balancing client expectations, project scope and taking early action to resolve problems
• Assume project ownership of highly complex large scope projects throughout project life cycle
• Successfully plan, implement and deliver projects within an inter-disciplinary team environment
• Regularly engage with project sponsors and stakeholders to collect requirements and to ensure success through project lifecycle
• Apply change management and communication strategies to multiple stakeholders and organizations throughout projects
• Establish detailed project plan to articulate time, budget, resources, scope and risks in projects
• Manage project activities related to scope, schedule, resources, communications, risk, financial budget and development of resulting project documentation

• 3-5years project management experience or equivalent is required;
• Experience leading and successfully implementing clinical transformation projects in a healthcare setting and/or complex technical implementations is required;
• Experience leading other staff and/or teams required including direct and indirect reports;
• Experience in developing and executing communications, engagement and adoption plans (e.g., stakeholder analysis, communication strategies and tactics, awareness campaigns, gathering user feedback)
• Experience in formal procurement processes, contract negotiations, and vendor management preferred;
• Strong presentation, writing, and/or training skills
• Bachelor's Degree in Nursing preferred, or health background and experience working in clinical areas such as hospital and community;
• Other related degrees such as Health Informatics, Engineering, Business Administration or related discipline from an accredited institution is required;
• Project Management Professional (PMP) designation and Change Management Certification preferred
• Flexibility to work outside normal hours to support go live activities is required.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.