Project Manager

Who you are

You are a service-oriented professional excited to join a growing organization dedicated to empowering excellence in the dental industry. As a self-motivated and experienced Project Manager, you're looking for an opportunity to make a meaningful impact in a dynamic, fast-paced environment. You thrive in a collaborative team setting while valuing the autonomy to achieve goals and deliver exceptional service to both our Support Centre and network of dental practices.

This position is based out of Dentalcorp's Toronto Support Centre Mondays to Thursdays and Fridays are work from home. Reporting to the Senior Manager, Process Innovation, Strategy & PMO, you will play a vital role in supporting the company's strategic growth and operational excellence initiatives. You will lead diverse, high-impact projects such as practice integrations, system enhancements, process optimizations, and regulatory compliance initiatives, ensuring they are executed efficiently and deliver measurable value.

We are seeking a results-driven professional who is passionate about managing projects, driving meaningful change, and working in a dynamic industry. This is an exciting opportunity for a motivated individual to grow their career while leading impactful initiatives and collaborating across teams to achieve organizational goals.

In this role, you will

• Help establish and sustain the Project Management Office (PMO), including creating processes, templates, tools, and training to improve efficiency and consistency.
• Ensure alignment with PMO best practices across all projects.
• Lead and manage projects from start to finish, ensuring they align with company goals, timelines, and budgets.
• Define project scope, create detailed plans, set milestones, and track progress to successful delivery.
• Oversee key initiatives, such as practice integrations, system upgrades, process improvements, and regulatory compliance.
• Work closely with stakeholders, including leadership, practice managers, and internal teams, to ensure alignment and project success.
• Demonstrate leadership in resolving conflicts, building stakeholder alignment, and fostering collaboration across teams.
• Provide clear and timely updates on project progress, risks, and solutions.
• Support teams in adapting to new systems, processes, and workflows introduced by projects.
• Gather and analyze business requirements to ensure projects meet organizational needs.
• Use process mapping and data analysis to identify inefficiencies and recommend improvements.
• Quickly learn and apply new technology tools to enhance project delivery and collaboration.
• Identify, assess, and address potential risks or issues that could impact project success.
• Develop contingency plans and resolve challenges proactively to keep projects on track.
• Maintain accurate project documentation, including status reports, charters, and evaluations.
• Use data and reports to communicate project outcomes and highlight key impacts to stakeholders and leadership.
• Capture lessons learned to drive continuous improvement in future projects.
• Provide flexible support to team members and help address emerging needs or challenges.
• Foster a collaborative environment to achieve shared goals effectively.

What we're looking for

• Bachelor's degree in Business Administration, Healthcare Management, Project Management, or a related field.
• 2+ years of experience in project management, with exposure to healthcare or related sectors preferred.
• Experience working in large, multi-department organizations.
• Familiarity with regulatory and compliance requirements in dental practices.
• Certification in PMP, PRINCE2, or equivalent is a strong asset.
• Proven ability to manage multiple high-impact projects and establish PMO processes and standards.
• Skilled in change and risk management, including managing resistance and guiding teams through transitions.
• Strong leadership, decision-making, and conflict resolution skills to engage stakeholders at all levels.
• Expertise in aligning projects with organizational strategy and developing business cases.
• Excellent communication and interpersonal skills, including stakeholder analysis and expectation management.
• Highly organized with strong time management skills to prioritize and meet deadlines.
• Collaborative problem-solver with adaptability, continuous learning, and improvement focus.
• Proficiency in project management tools (e.g., Microsoft Project, Asana, Smartsheet).
• Experience with data analysis and process mapping tools (e.g., Visio, Lucidchart).
• Familiarity with reporting and collaboration tools (e.g., Power BI, Slack) is an advantage.
• Technology-savvy with the ability to quickly learn and apply new tools to improve project outcomes.
• Bilingualism in French and English is considered an asset.

About Dentalcorp

Dentalcorp is Canada's largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.