Registered Nurse Navigator

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: ONA – TW
Site: Toronto Western Hospital
Department: Combined Surgical Unit
Reports to: Clinical Manager
Work Model: On-Site
Hours: 37.5 hrs/week
Wage range: $39.07 - $56.00 per hour (in accordance with collective agreement requirements)
Status: Permanent Full-Time.
Shifts: Days/Evenings/Weekends
Hours: 8 hour/10 hour shifts
Closing Date: November 21, 2024

**This job is being posted. There has been a correction to the position summary. If you have already applied to this position you do not have to reapply again to be considered**

Position Summary

As a member of the Combined Surgical Unit's (CSU) Nursing/Multi-disciplinary team, the Registered Nurse Navigator practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements of the profession.

The Combined Surgical Unit is an inpatient care unit that provides care to patients admitted under the following services: General Surgery, Urology, Hand/Plastics, Ophthalmology, Short Stay Orthopaedics and Bariatric Surgery. The majority of General Surgery patients are undergoing surgical treatment for cancer of the GI tract. Some acute non-cancerous conditions exist for patients within this population. Urology patients suffer from urological dysfunction, cancer or the urinary system, or trauma to the system. Hand/plastic patients are split into two categories: reconstructive/microsurgery and acute trauma. Ophthalmology patients are admitted with severe endopthalmitis (eye infections), retinal detachments and glaucoma. Orthopaedic patients are admitted because of sports injuries or arthritic conditions. Bariatric patients will have undergone bypass surgery.

The Registered Nurse Navigator will support patients as they manage their health and navigate the healthcare system in a variety of settings along the health care continuum including – in the community, other healthcare organizations, as well as in home appointments. A core component of the nurse navigator role is collaboration in post-operative assessment and estimated discharge determination for our surgical populations. The Nurse Navigator has a fundamental inpatient role in post-operative clinical education and discharge planning. The Registered Nurse Navigator will collaborate with an inter-disciplinary team, co-develop and provide person-centered support for individuals recovering from surgery and families living with chronic disease. This role maintains a specific focus on discharge education and health care navigation while in the community.

Duties

• Establishes partnerships with healthcare professionals across settings to extend health promoting and health coaching activities.
• Assists with system navigation for access to healthcare services/community resources for persons/families living with chronic disease.
• Provides holistic care to persons and their family members by following their lead.
• Works collaboratively and in relationship with the inter-professional team while role modelling relationship centered care.
• Uses concepts from complexity thinking and relational inquiry when in relationship with others.
• Coordinates care delivery and the development of individualized care plans with the persons internal and external stakeholders including liaising with outside agencies to facilitate seamless care for persons across sectors – primary, acute and community care.
• Promote RN Health Coaching to healthcare professionals, clients and the community.
• Advocate for, and contribute to, the establishment of organizational structures and resources to support the growth of the RN Health Coach role in keeping with the direction and priorities of the organization.
• Serves as an organizational point-of-contact for RN Health Coach role.
• Working knowledge of community resources for persons living with chronic disease in the Toronto community.
• Advocate to identify gaps in services, needed for individualized program consideration and system level changes required to meet changing needs of the patient population.
• Demonstrated leadership skills with strong organizational and self-management skills, and with demonstrated ability to achieve personal, professional and organizational performance targets.
• Innovative problem solver with demonstrated advanced judgement and decision-making skills.
• Participates in internal and external committees/working groups

• Graduate from an undergraduate nursing program; BScN preferred.
• Basic Cardiac Life Support (B.C.L.S.) certification required. • Registration with the College of Nurses of Ontario.
• Experience in caring for persons living with chronic disease preferred. • Established in collaborative, self-directed patient-centred nursing practice.
• Committed to practicing nursing along the healthcare continuum.
• Familiarized with relationship-centred care based on individual/family needs, concerns, and issues.
• Demonstrated leadership as innovator and advocate.
• Demonstrated strong inter-personal skills, written and oral. • Committed to establishing therapeutic relationships with clients and their families.
• Interested in advancing social justice, cultural competence, health promotion.
• Knowledge of chronic disease, self-management strategies, and multi morbidity .
• Ability to function as an independent practitioner and a highly effective team member in a busy multidisciplinary environment.
• Superior interpersonal, communication and relationship building skills.
• Effective time management and ability to prioritize competing demands.
• Ability to work co-operatively and constructively with other team members and develop effective partnerships with community agencies/facilities.
• Computer proficient

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.