Senior Program Manager, Privacy
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
a health care spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks' vacation to start (for individual contributors), increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Here is what you will be doing:
The Senior Program Manager, leads privacy program initiatives and provides privacy leadership and support to corporate initiatives that are complex, and large-scale in nature, spanning multiple functions and/or business groups both internal and external to OH. The Senior Program Manger develops strategy, budgets, funding or procurement proposals, controls, requirements and operating plans enabling the successful ongoing execution of the Privacy program.
The Senior Program Manger engages broadly with a variety of stakeholders, both within Ontario Health and across the health sector. Using expert communication skills, the Senior Program Manager communicates effectively across multiple portfolios and OH Regions, and externally with key OH stakeholders, including Ministry, Health Service Providers, and clients serviced by the Privacy program. The Senior Program Manager forms strong collaborative working relationships to effectively influence and deliver expected outcomes.
- The Senior Program Manager leads the achievement of the following privacy program objectives, in alignment with OH values and Privacy Program obligations and operating model:
- Privacy Program, staff feel well equipped, informed, and supported to operationalize ministry, OH, SPPA and Privacy plans, initiatives and strategy.
- Privacy Program stakeholders understand and support Ministry, OH , and OHT processes / plans
- Program stakeholders understand and support the privacy function and services; and the value proposition of privacy as enabling care and supporting business needs.
- Employees understand how their work contributes to Ontario Health's broader organizational objectives
Program Stakeholders feel engaged, valued, informed and that their needs are being recognized and addressed.
Here is what you will need to be successful:
Collaborates with cross-functional teams to better integrate privacy by design principles and other relevant privacy program obligations and capabilities in support of enabling corporate initiatives.
Oversees the re-establishment and maintenance of the OH Privacy Program Advisory Committee (PPAC)
Oversees procurement opportunities for external privacy consultants and resources.
Oversees privacy program activities including but not limited to process optimization, certification renewals, on-boarding practices, Annual Privacy Day and other OH privacy awareness activities.
Supports privacy program employee and business partner recognition program.
Supports tracking program expenses including charge back for privacy resources and other budget related activities.
Evaluates how to effectively communicate and interact with a variety of stakeholders including senior leaders, funders, executives, the board, the Office of the Information and Privacy Commissioner and external gov't stakeholders.
Evaluates formal change management methodologies and practices used to drive behavioral changes.
Creates performance evaluation approaches and is accountable for the successful outcomes of the program which is typically province wide.
Collaborates effectively within the team and provides leadership, subject matter expertise, guidance and support to work towards a common goal and to help coach and inspire others. Works with the team to create collective thought leadership for the execution of key privacy program activities.
Provides client service to internal teams and external stakeholders, including government, and other partners in the delivery of the health system.
Provides thought leadership for the strategy and execution of the privacy program.
Leads change within the context of the overall privacy program, often working with peer roles in the execution of the change.
Coaches program stakeholders and partners on privacy program aspects and execution.
Makes decisions, with the support of CPO and Director level, where results have major impact across the organization requiring sophisticated solutions and long-term correction.
Education and Experience
Bachelor's or Master's degree in Business, Health Studies, Public Administration or related field, or equivalent experience.
Certifications like Certified Information Privacy Professional (CIPP) an asset.
Project Management, or related professional designation as an asset.
7 - 10 years of overall experience in related roles with progressively increasingly scale and scope of execution authority up to a leadership role.
Experience in the health care sector and the public service, and existing relationships is required.
Extensive experience in contract and budget management, and experience with standard terms and conditions.
Experience working in a hybrid environment, equally comfortable working with teams online or in person.
Experience planning and leading large meetings
Experience in the Ontario health care sector and public service, with existing positive relationships an asset.
Knowledge and understanding of the application of the Project Management LifeCycle and Software Development LifeCycle, as well as modern mode two ways of working. e.g., Agile/Scrum.
Key Competencies
Exceptional leadership, motivation, and interpersonal skills and an adept team builder who is action oriented, with a record of accomplishment of motivating his/her team to achieve higher goals and improving the impact of technology initiatives.
Strong communication skills, including comfort influencing others who have conflicting interests, and where information may be sensitive or controversial; navigate crucial conversations in high-risk situations.
Strong knowledge translation skills with the ability to understand complex technical projects in context and communicate meaning to various audiences.
Ability to use discretion in dealing with sensitive issues and maintaining appropriate levels of confidentiality.
Strong relationship and consensus building skills.
Strong contract negotiation and management skills.
Ability to manage and prioritize multiple projects concurrently.
High degree of professionalism, flexibility, and adaptability.
Demonstrated ability to work independently and within a team.
Ability to be delivery focused and passionate about achieving the program objectives with an internal sense of accountability.
Capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. Ability to maintain awareness of varying stakeholder objectives and to foster positive outcomes by actively listening, facilitating, and communicating complex content to large and diverse audiences.
Ability to keep calm and rational despite high pressure.
Political acuity and the ability to understand how to support and navigate with government partners.
Ability to make decisions where results have major impact across the organization.
Location: Ontario (currently hybrid; subject to change)
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 7External Application Deadline Date:
January 6, 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.