Unit Clerk - Reactivation Care Centre, Humber Church Site (Job ID: 8938)
The Unit Clerk is highly-adaptable, highly-flexible, sweats the details, and effectively communicates with patients and families, the different areas within the Health Centre and with external partners as required. Principle responsibilities include: supporting the interprofessional team; supporting continuous quality improvement and innovation; typing, filing, photocopying, faxing, ordering and maintaining office supplies; filing of appropriate information in the IRT's data management system as per protocol; booking and coordinating appointments accurately and efficiently; compiling and entering program service statistics and data; maintaining an accurate and confidential filing system; preparing reports including letters, memos, agendas, meeting minutes; organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately; scheduling staff duties as assigned; providing administrative support to Patient Care Manager(s) as required; providing coverage and assistance to other program administrative positions as required; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding Health Centre plans, policies and procedures in order to ensure a safe environment for our patients and families, and our customers/partners. Responsibilities include, but not limited to:
- Manage daily staff scheduling/roster
- Prepare, post, and maintain staffing schedules.
- Process payroll for staff, ensuring accuracy and timely submission
- Order supplies and handle filing.
- Perform other clerical tasks as assigned.
- Provide clerical support to registered staff, residential areas/communities, and Managers.
- Collect and distribute mail.
- Schedule patient care conferences and appointments.
- Arrange transportation for patients as needed.
- Collaborate and communicate with other departments as required.
Qualifications include:
- Minimum Grade 12 education.
- Recent experience as a Unit Clerk or other clerical experience.
- Excellent English communication skills, both verbal and written.
- Basic mathematical/numerical skills and experience ordering supplies.
- Polite & efficient telephone manner.
- Knowledge of medical terminology required.
- Computer experience required, Intermediate level skills in MS Word and Excel.
- Proven ability to work independently and show initiative.
- Demonstrated ability to prioritize.
- Able to work well under pressure & co-operate with all Health Centre staff and patients.
- Satisfactory attendance record.