Unit Clerk - Reactivation Care Unit, Humber Church Site (Job ID: 9633)
DURATION: Temporary for 1 year
The Unit Clerk is highly-adaptable, highly-flexible, sweats the details, and effectively communicates with patients and families, the different areas within the Health Centre and with external partners as required. Principle responsibilities include: supporting the interprofessional team; supporting continuous quality improvement and innovation; typing, filing, photocopying, faxing, ordering and maintaining office supplies; filing of appropriate information in the IRT's data management system as per protocol; booking and coordinating appointments accurately and efficiently; compiling and entering program service statistics and data; maintaining an accurate and confidential filing system; preparing reports including letters, memos, agendas, meeting minutes; organizing room bookings, conference/meeting requests and catering; tracking and submitting payroll accurately; scheduling staff duties as assigned; providing administrative support to Patient Care Manager(s) as required; providing coverage and assistance to other program administrative positions as required; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding Health Centre plans, policies and procedures in order to ensure a safe environment for our patients and families, and our customers/partners.
Responsibilities include, but not limited to:
- Manage daily staff scheduling/roster
- Prepare, post, and maintain staffing schedules
- Process payroll for staff, ensuring accuracy and timely submission
- Order supplies and handle filing
- Perform other clerical tasks as assigned
- Provide clerical support to registered staff, residential areas/communities, and Managers
- Collect and distribute mail
- Schedule patient care conferences and appointments
- Arrange transportation for patients as needed
- Collaborate and communicate with other departments as required
Qualifications:
- Minimum Grade 12 education
- Recent experience as a Unit Clerk in hospital experience or other clerical experience
- Excellent English communication skills, both verbal and written
- Basic mathematical/numerical skills and experience ordering supplies
- Polite & efficient telephone manner
- Knowledge of medical terminology required
- Computer experience required, Intermediate level skills in MS Word and Excel
- Proven ability to work independently and show initiative
- Demonstrated ability to prioritize
- Able to work well under pressure & co-operate with all Health Centre staff and patients
- Satisfactory attendance record
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.