Assistant Manager
- Warmly welcome clients upon arrival and on the telephone
- Check in clients through booking system
- Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
- Promote health / wellness benefits of massage and skin care
- Follow proper filing procedures / file maintenance
- Maintain a professional and clean work environment and appearance
- Various other duties
- Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
- Outstanding customer service skills
- Excellent personal appearance
- Clear and concise verbal and written communication skills
- Punctual and reliable
- Competitive pay structure inclusive of commissions & bonuses
- Steady clientele for RMTs and Estheticians
- Flexible schedules to fit your life
- In-depth orientation and follow-up in-house training (approved for CEU’s)
- All supplies provided – just show up!
- Spacious, well-stocked treatment rooms with state-of-the-art equipment
- Uplifting team atmosphere
Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It Makes a Difference Who You Work For!
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.