Medical Office Administrator (rn Knowledge OR Registered Nurse Preferred)

Job Title: Medical Office Administrator – Patient Communication                                                                                                                              Location: Boisbriand Quebec                                                                                                                                                                                                Job Type: Full-Time                                                                                                                                                                                                        Salary: $70,000 – $90,000 per year, based on experience.

Job Summary:

We are looking for a medical professional with Registered Nurse (RN)-level knowledge or someone with experience in the medical industry to handle office tasks and patient communication. The ideal candidate must speak fluent English, have a background in healthcare, and provide professional patient support over the phone. Knowledge of wound care is a plus.

Key Responsibilities:

• Answer and return patient calls, providing guidance.

• Schedule appointments, manage referrals, and handle insurance authorizations.

• Communicate with healthcare providers, and medical offices.

• Educate patients on treatment plans and post-care instructions.

Qualifications:

• Knowledge of the medical industry (Registered Nurse (RN) experience preferred but not required).

• Experience or familiarity with wound care is a plus.

• Fluent in English (spoken and written).

• Experience in a medical office or administrative role preferred.

• Strong interpersonal and organizational skills.